POLICIES
Many people like to know a little about the company behind the products they buy. The objective of my business is to provide high quality native handcrafted products and reliable service for my customers. I hope you will enjoy visiting my web site and purchasing my native, Irish Heritage products as much as I enjoyed handcrafting them for you.
~ Prices:
Prices do not include shipping and handling
Prices are subject to change.
I am not responsible for any print or online errors.
~Payments:
Payment Gateway is PayPal.
Shipments will be processed after payment is received in full.
Checks or money orders ... if you need to pay via these methods, please contact me.
The service fee on all returned checks is $35.00
Orders will not be shipped until check or money order clears thru the bank.
~ Shipping and Handling Policy:
Customer pays shipping and handling on all orders.
We attempt to ship your order within 3 days. Your order will be shipped on or shortly after receiving full payment of the order. If you have not received your shipped order with in two weeks, contact me.
~ Damaged CLAIMS:
If damage occurs, please accept my apologies for the inconvenience.
You will need to Contact shipper immediately!
KEEP CARTON AND PACKING INTACT.
We are not responsible for any loss or damage that may occur in transit with the shipping/freight company.
Failure to follow the above instructions will void the insurance and limit your ability to receive credits or replacements.
~ Return Policy:
I aim for complete customer satisfaction. If you are not completely happy with your purchase, I want to hear about it. Let me know if something is wrong and I will do what I can to make it right.
~ Custom Orders
There is a no return policy on custom orders and special sale items. |
